Shipping Policy
Introduction
At Musty Pocong, we strive to provide you with the best shopping experience possible. This Shipping Policy outlines the shipping methods, costs, and delivery times for orders placed on our website.
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight of your order and the shipping method selected. The available shipping methods and their costs will be displayed at checkout.
Processing Time
All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Delivery Times
Delivery times vary based on your location and the shipping method chosen.
Please note that these are estimated delivery times and may vary due to external factors beyond our control.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped, which will include your tracking number. You can use this number to track the status of your shipment.
Shipping Restrictions
We currently ship to addresses within all over the world. We do not ship to P.O. boxes or APO/FPO addresses.
Customs, Duties, and Taxes
Musty Pocong is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Issues
If your order arrives damaged or if you receive the wrong item, please contact us immediately at [email protected] so we can evaluate the issue and make it right.
Returns and Refunds
For information on returns and refunds, please refer to our Refunds and Return Policy.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
Email: [email protected].
